Verified Patient 's testimonial

  • My mother recently had to go into ER and the entire ER was so accommodating. Christopher especially was very helpful and while she got admitted there, he as still sending well wishes from the ER. Christopher really made her stay very pleasant. The entire ER was very nice and that gave me some confidence while she was being admitted.

    However, some of the nurses around the Lilly ward were just unaccommodating. My mother was suffering from Insomnia and one of the nightshift nurses was hassling her almost every night by speaking and shouting in the ward late at night . She was only getting a few hours of sleep it was such a rude gesture especially given how everyone in the ward was a patient there. Time and time again, I would praise the ER because even now that her treatment is almost over with a few daily visits to ER, they are all very nice and efficient but I can't say all of that about the rest of the departments. All the four stars in my rating go to the ER group. Really wonderful people.

    Also Mr. Khalid was very helpful especially after my mother complained about the rude screaming nurse and Mr. Khalid was very helpful. Nurse Jinsy and Liju were very nice. Even Nurse Jisha, Bismi and Gina were very helpful. My mom was especially thankful all these nurses and also Nurse Reshma and Shyamili. Also there was a helping staff Januka who was always there to help. All of these people were wonderful in their services as well.