Frequently asked questions

What is health insurance?

Health insurance is a type of insurance that covers the cost of treatment caused by illness or accident. Some insurance plans cover medical expenses at a time, such as doctor's expenses and medications. Our health insurance plans are specially designed to suit people who live or work in the United Arab Emirates who may need access to medical treatment both domestically and internationally.

What are the benefits of health insurance?

Health insurance reduces the cost of medical treatment. When you apply for an insurance plan with what suits you and pay the premium according to the conditions specified in the plan, you will be covered according to the selected level. How you apply according to insurance plans and claims depends on the type of plan and the medical facility you are admitted to. Most of the time, simply present your membership card along with a copy of your Emirates ID card to the medical facility before availing for medical treatment. While some of you may have to reserve to pay for treatment first to get it back from us later. You may have to pay the first part of your responsibility before using an insurance plan or sharing an insurance plan. The premiums are reduced proportionally to what you share.

How is health insurance different from travel insurance?

Health insurance plan packages are designed for those who want to access health care for at least 1 year or more, so health insurance is suitable for those who want access to health and wellbeing services throughout the year. While travel insurance is a short-term insurance for travel or excursions. For those who only need coverage for a period of time. If you need emergency medical treatment abroad or travel home for treatment therefore, it does not cover non-emergency cases and medical expenses once a day.

What is the difference between health and life insurance?

Health insurance is designed to cover medical expenses and care throughout the treatment, while life insurance is paid in cash to beneficiaries after the insured dies. Aetna's health insurance plans meet healthcare needs with a nationwide network of medical facilities. Make admission easy and convenient.

Health insurance premiums and how to save on premiums?

Health insurance premiums depend on age, physical condition and level of coverage required. Aetna's health insurance plans are designed according to a wide range of needs - covering emergency, inpatient and outpatient, dental and maternity treatments. The best way to save on premiums is to study existing coverage thoroughly - such as employer benefits - to choose only those that you need more.

Which people need health insurance?

Our health insurance plans are suitable for individuals, family groups and organizations who want access to comprehensive levels of coverage and care. A health insurance plan is required for applying for a visa.